Help partners sell smarter

Dlite reimagines how software and cloud companies engage and support their resellers, distributors, and systems integrators. In a world crowded with partner portals, Dlite meets your channel where they already work—inside Slack, Teams, WhatsApp, and more.

Resellers can instantly access product information, resources, and sales tools with a simple ask. They can register or update deals just by telling their agent, and even refer new opportunities in seconds.

For technical teams working at their desks, Dlite becomes an instant knowledge assistant. They can switch to Slack, ask a question, and get the answer they need in moments—no ticketing systems, no delays.

From sales enablement to technical support, Dlite gives SaaS and cloud companies a smarter, faster way to empower and delight their channel partners.

Imagine a dealership sales consultant standing with a customer in the showroom. The customer asks a question about a new EV model, but the consultant isn’t completely sure. They quickly open WhatsApp, message their Dlite agent, and get an instant, accurate answer—helping them look confident and informed in front of the customer.

But it gets even better. The customer asks for a brochure, so instead of searching systems or waiting for follow-up, the consultant simply asks their agent to send it. By providing the customer’s name and email, the brochure lands in their inbox instantly—delivering a seamless, premium experience.

And that’s just the start. Dlite delivers training, real-time product answers, and instant technical support—all while rewarding sales performance and reducing the workload on your team. It gives every dealership the confidence to sell smarter, support faster, and deliver a standout customer experience.

Electrical and lighting buyers—contractors, installers, and facilities teams—need fast access to specifications, compatibility details, and installation guidance. Dlite provides instant, accurate answers that reduce friction and lower demand on your technical teams.

Agents support product selection, wiring and compatibility checks, installation steps, and troubleshooting. This improves installation accuracy, reduces callbacks, and strengthens loyalty among professional buyers.

Brand Value Highlights

• Accelerate purchasing decisions with instant specification guidance
• Reduce technical support demand around installation and wiring queries
• Improve customer satisfaction with clear, consistent technical information
• Lower installation errors and callbacks through automated guidance
• Scale contractor and installer support without expanding your team

When it comes to supporting installers on the front line—making sure your products are installed correctly and customers are up and running with ease—Dlite delivers real value.

Dlite ensures installers have instant access to the technical information they need, right when they need it. From troubleshooting guidance to specifications and wiring diagrams, installers can simply message their agent through the platforms they already use every day. Dlite can even provide direct links to manuals and technical documents on demand.

Installers can also earn points for successfully completing an installation—and you can go further by rewarding them for referring new customers. All they need to do is share the customer’s details with their agent, and Dlite handles the rest automatically.

This is just one example of how Dlite supports companies in the Energy, Climate & Home Infrastructure space—extending beyond installers to sales teams on the shop floor and across your entire channel ecosystem.

Drone and robotics buyers often require deep product knowledge—range, sensors, compatibility, skills, and regulation. Dlite gives them instant clarity, helping them pick the right model and use it with confidence without adding strain to your support staff.

Agents guide customers through product selection, firmware updates, setup, flight rules, and troubleshooting. This reduces risks, increases satisfaction, and grows attachment sales like batteries, propellers, and accessories.

Brand Value Highlights

• Increase sales by helping customers select the right drone or robotics kit
• Reduce support volume through automated setup, safety, and regulatory guidance
• Lower return rates by ensuring customers choose the right product for their skill level
• Grow accessory and consumable sales (batteries, propellers, cases)
• Scale technical support without expanding your team

From pharmacies to health stores, turnover can be high—leaving brands with a constant knowledge gap on the sales floor. In a category as complex as supplements, vitamins, and health foods, ensuring retail staff have instant, accurate product information is essential.

Dlite makes this effortless. Sales associates can get answers in seconds through the messaging apps they already use every day—helping them recommend the right product with confidence.

But Dlite goes far beyond product knowledge. From POS display competitions to incentives, Dlite helps motivate resellers, boost engagement, and drive more sales of your products.

This is how Dlite supports your entire reseller ecosystem—making it easier for partners to sell and easier for your brand to win.

In the world of small appliances, brands compete for every inch of shelf space—and every bit of attention from retail sales associates. But traditional incentive programs slow things down, forcing associates to log into portals and upload claims through clunky, time-consuming processes.

Dlite changes everything. A sales associate simply snaps a photo of their sales invoice, and their agent instantly extracts the data and awards points—no portals, no forms, no friction.

Dlite agents also give associates instant access to up-to-date product information, helping them understand your range and sell your products with confidence.

And it goes far beyond incentives. From product training and effortless resource discovery to surfacing promotions at the right moment, Dlite empowers your indirect sales channel to perform at its best.

Imagine a customer standing in a bottle shop or service station, deciding between two similar products. They ask the attendant about flavour notes, food pairings, or whether a promotion is running. Instead of guessing, the staff member opens WhatsApp, messages their Dlite agent, and gets a clear, brand-approved answer instantly. Confidence up. Decision made. Sale secured.

At the point of purchase, the retailer mentions a limited-time promotion or loyalty reward. With Dlite, the staff member snaps a photo of the receipt. The agent instantly recognises the product, validates eligibility, and guides the customer to register for the offer or claim a reward right there on their phone. No paper forms. No friction. No missed redemptions.

Behind the scenes, Dlite automatically logs the interaction and rewards the staff member with points for activating the promotion or capturing the customer. What used to be “extra work” becomes a reason to engage, recommend, and upsell.

This is just one example of how Dlite supports Food & Beverage distributors and retail partners—from bottle shops to service fuel stations—turning everyday transactions into brand moments, better compliance, and a little more Dlite at every checkout.

In consumer electronics, new products launch constantly—so brands need to move fast and ensure retail partners are informed, motivated, and ready to sell. Dlite helps brands supercharge every launch.

Imagine a retail sales associate entering a POS display competition simply by snapping a photo of your in-store display. No portals. No clunky forms. Just a quick image, instant verification, and instant rewards. It’s faster for the associate and gives your team real visibility into how your products are positioned in-store.

Dlite also gives sales associates on-demand access to real-time product information, helping them sell with confidence. From specs and comparisons to brochures and resources, your agent delivers everything they need—right inside the messaging apps they already use.

This is just one example of how Dlite empowers your indirect sales channel, giving partners the tools to sell more effectively and giving your brand clearer insight into how your products are being promoted.

Imagine a customer walking into a retail store to buy one of your appliances. The sales associate gets a question they’re not fully sure about—so they simply open WhatsApp, message their Dlite agent, and get an instant answer. Confidence restored, the sale keeps moving.

At the point of purchase, the retailer offers to register the product on the customer’s behalf for an extended warranty. With Dlite, the associate snaps a quick photo of the receipt and the agent instantly extracts the SKU, date, and amount—then collects the customer’s details and completes the entire registration in seconds.

Even better, Dlite automatically rewards the associate with points for completing the registration, turning routine tasks into motivation and engagement.

This is just one example of how Dlite empowers retail staff and channel partners—helping them sell home appliances with confidence, and create a little Dlite along the way.